Turn Difficult Customers into Life-Time Customers

  • Category
    Business Development

Course Content

Course Fee: N220,000 Per Participant Ex VAT Duration: 2 Days

Who is a difficult customer? We have either been one ourselves, encountered it in others - or both! But what is it about "difficult" in a transaction, and how can you shift emphasis from "difficult" to "customer" to recover and create a lifetime-winning relationship with the customer?

Register to find out how to turn your customer complaints into cash and maximize customer lifetime value.

If you like to learn more about this course, send us an email at training@og-softskills.com

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